Monday, 12 January 2026

The Hidden Dependency of Sitecore XM Cloud Forms: Cloud SDK Events

 When working with Sitecore XM Cloud and the Content SDK, adding a Form to a page can suddenly cause a runtime error that wasn’t there before. The error points to Cloud SDK initialization, but the connection between Forms and the Cloud SDK isn’t immediately obvious. This post explains why Sitecore XM Cloud Forms depend on the Cloud SDK Events package, what triggers the IE-0014 error, and where the SDK must be initialized to avoid breaking preview and production environments.



Relationship between XM Cloud Forms and the Cloud SDK

Sitecore XM Cloud Forms are built on an event-driven client-side architecture. When a form is rendered in the browser, it automatically emits events such as form view, form submit, and validation errors. These events are handled internally by the Sitecore Cloud SDK Events package, which is a hard dependency of the Forms runtime. Importantly, these events are not optional and cannot be disabled via configuration or rendering parameters — they are triggered regardless of whether the page is in Preview, Experience Editor, or live mode. Because the Events package relies on the Cloud SDK core being initialized in the browser, failing to initialize the Cloud SDK causes a runtime error as soon as a form attempts to emit its first event. This is why XM Cloud pages may work perfectly until a Form is added, at which point the application fails with an initialization error. In short, using XM Cloud Forms implicitly requires browser-side Cloud SDK initialization, even if analytics or event tracking is not something you explicitly configured.


How to fix this issue? 

easily you can reference sitecore documentation that explain what would be causing error code IE-0014 which clearly state that you need to initialize Cloud SDK, and below is the steps you need to follow:


1. You would need to install Cloud SDK packages:


2. Below is a CloudSDK.tsx component that initialize Cloud SDK taken from Sitecore documentation, don't forget to replace Sitecore Edge Context Id & Site Name params:  


3. Last step is to include the above component in your _app.tsx file: 


Hope the above will help you fix your Sitecore XMC Form issue, please feel free to reach out through email or comment if you have any questions or comments. 


References (official Sitecore documentation)


Posted by at
Labels: ,

No comments:

Post a Comment